RTB SOLUTIONS | RETURNS MANAGEMENT SERVICES
RTB Solutions offers a comprehensive returns management service designed to streamline your reverse logistics, reduce operational costs, and unlock new revenue opportunities.
Our expert team handles every aspect of the returns process—from inspection and grading to refurbishment and resale—ensuring that returned products are efficiently processed and reintegrated into your sales channels or responsibly exported when necessary.
By leveraging our advanced systems and industry insights, we help you maximise the value of supplier return agreements, enhance customer satisfaction through prompt and transparent service, and transform returned goods into profitable assets.
Whether you’re an established brand, manufacturer, or retailer, or a growing e-commerce business, RTB Solutions provides tailored support to optimise your returns strategy and contribute positively to your bottom line.
RTB Solutions offers a comprehensive and tailored approach to returns management, designed to help businesses recover value, reduce losses, and enhance customer satisfaction. Unlike standard logistics providers, RTB Solutions integrates inspection, refurbishment, resale, and export services into a seamless process that aligns with your brand’s goals and compliance needs.
Our expert team manages the entire lifecycle of returned goods—from initial receipt and condition assessment to reconditioning and resale through platforms like Amazon and eBay. For items unsuitable for UK resale, we provide compliant export solutions, ensuring manufacturers’ guidelines are met.
RTB Solutions also offers UK-based warehousing and fulfilment services, including dedicated customer support via phone and email, acting as an extension of your business. Our scalable infrastructure accommodates businesses of all sizes, providing the flexibility to adapt to your evolving needs.
By partnering with RTB Solutions, you gain access to a full-service returns management solution that not only minimises costs but also transforms returns into opportunities for revenue generation. Our commitment to efficiency and customer satisfaction ensures that your returns process contributes positively to your bottom line.
Experience a smarter, more profitable approach to returns management with RTB Solutions.
RTB Solutions’ Product Grading service ensures every returned item is evaluated according to your unique business standards. Recognizing that no two products—or companies—are the same, our expert team meticulously inspects and grades each return to match your specific criteria. Whether you prioritize cosmetic condition, functionality, or packaging, we tailor our process to align with your expectations. This personalised approach allows you to maintain control and consistency across your returns workflow. With Product Grading, it’s your product and your rules—executed precisely by RTB. Let us help you turn returns into recoverable value while upholding your brand’s quality standards.
RTB Solutions offers professional, UK-based customer service teams who act as an extension of your business. Their experts handle calls and emails using your company name, ensuring a seamless and branded customer experience. You’re encouraged to train their staff on your products, allowing them to provide knowledgeable, tailored support. This personalised approach enhances your customer satisfaction and helps uphold your reputation. With a focus on quality, consistency, and familiarity, RTB Solutions ensures your customers feel valued and well-cared for—just as if they were speaking directly with your in-house team.
RTB Solutions is your trusted multi-channel fulfilment partner, offering flexible and scalable solutions designed to support businesses of all sizes. Whether you’re a growing online seller or an established retailer, we provide the infrastructure and expertise to manage your stock, handle customer returns, and deliver a seamless fulfilment experience across every channel.
Our services are designed to adapt as your business evolves, helping you meet increasing demand without sacrificing service quality or efficiency. With a strong focus on returned goods management, we ensure that every product is carefully inspected, graded, and processed to maximise recovery – whether that’s through resale, refurbishment, or export.
We also offer comprehensive UK-based warehousing, pick-and-pack, and delivery services, supported by advanced systems that give you full visibility and control. Our integrated ecommerce support spans platforms like Amazon and eBay, helping to accelerate your growth while reducing operational pressure.
At RTB Solutions, we combine industry know-how with a personalised, hands-on approach. Our experienced UK team is committed to helping you streamline your logistics and protect your bottom line – all while delivering excellent service to your customers.
Partner with RTB Solutions and take your fulfilment operations to the next level.
RTB Solutions provides a dynamic parcel management service tailored to boost delivery performance and streamline logistics costs. Using a flexible multi-carrier model, we compare various national and regional delivery providers to find the most economical and efficient shipping options for each parcel. This not only cuts costs but also ensures timely delivery by offering alternative routes and carriers when disruptions arise.
Our advanced in-house technology connects directly with leading UK and international couriers, automatically assigning each order to the best-fit carrier based on criteria like destination, parcel size, weight, cost, and delivery performance. This smart routing guarantees that every shipment is handled with maximum efficiency.
RTB Solutions also gives businesses full visibility over their orders, with centralized tracking and management tools that simplify communication and enhance control.
By choosing RTB Solutions, businesses gain a smarter, faster, and more cost-effective way to manage parcel deliveries – all while enhancing customer satisfaction with reliable service and accurate delivery tracking.
RTB Solutions provides a full range of services to help businesses efficiently manage their returned products and unlock hidden value. From detailed inspections and product grading to refurbishment and resale, we handle every stage of the returns process with precision. Our aim is to reduce waste, minimise financial losses, and give your returned stock a second life – whether through resale, export, or other tailored solutions.
We also offer flexible warehousing and UK-wide fulfilment services, making inventory storage, picking, packing, and dispatching seamless and scalable. Whether you’re a growing ecommerce brand or an established retailer, our infrastructure supports your logistics needs without the overhead.
For brands restricted from reselling goods in the UK market, we provide export services to compliant global destinations. Meanwhile, our dedicated UK-based customer service team can manage phone and email support on your behalf, ensuring your end-users receive fast, professional care.
If you’re selling on platforms like eBay and Amazon, we can help grow your presence and streamline your operations. With an experienced team of UK professionals, competitive rates, and a hands-on approach, RTB Solutions is your trusted partner in returns management and ecommerce fulfilment. We help businesses – big or small – run smarter, leaner, and more profitably.
RTB Solutions offers a comprehensive suite of services designed to transform the challenges of product returns into opportunities for growth and sustainability. Specialising in the meticulous inspection, grading, and refurbishment of returned items, RTB Solutions ensures that products are restored to a condition suitable for resale, thereby reducing waste and maximising recovery value.
Understanding the complexities of the UK market, RTB Solutions provides tailored solutions for manufacturers who prefer their returned goods not to be resold domestically. Through strategic export services, these products find new markets, aligning with brand protection strategies and regulatory requirements.
In addition to handling returns, RTB Solutions acts as a reliable partner for warehousing and distributing stock across the UK. Their facilities are equipped to manage inventory efficiently, ensuring timely delivery and optimal stock levels.
Customer satisfaction is paramount; hence, RTB Solutions offers UK-based customer service support via telephone and email, providing end-users with responsive and professional assistance.
To further support business growth, RTB Solutions assists clients in expanding their presence on major e-commerce platforms like eBay and Amazon, leveraging their expertise to enhance online sales channels.
With a team of seasoned UK professionals, RTB Solutions delivers first-class service at competitive rates, making them an ideal partner for businesses aiming to streamline operations and boost profitability.
RTB Solutions is your go-to partner for managing returns, optimising stock processes, and enhancing your business efficiency. We offer a comprehensive range of services designed to improve your returns management, reduce losses, and increase customer satisfaction. Whether it’s inspecting returned goods, managing warehouse storage, or fulfilling UK-based delivery, we handle it all with precision and care.
Additionally, we provide expert UK-based customer support via telephone and email, ensuring that your customers receive top-notch service. Our flexible solutions allow us to resell graded products in compliance with your requirements, or if necessary, export them to markets outside the UK.
We understand the growing demands of ecommerce, and support platforms like eBay and Amazon to help scale your online business. With our skilled team of professionals, RTB Solutions delivers cost-effective services that drive performance, reduce operational costs, and boost your business’s potential.
From large-scale operations to smaller enterprises, our team is dedicated to providing tailored solutions to meet your unique needs. Trust RTB Solutions to manage your operations efficiently, so you can focus on growing your business. Reach out today to find out how we can help streamline your processes and elevate your success.
RTB Solutions’ Spare Parts Storage & Management service ensures full compliance with UK legal requirements for brands selling products locally. We provide efficient, secure storage of your spare parts, meeting the minimum holding period mandated by law. Our system offers real-time visibility and inventory tracking, giving you complete control and transparency at all times. Whether you’re managing parts for warranty, repair, or regulatory purposes, our service streamlines the process—reducing overhead and ensuring readiness. Trust RTB Solutions to simplify compliance, maintain availability, and support your aftersales commitments with ease and confidence.
RTB Solutions’ Spare Parts Storage & Management service ensures full compliance with UK legal requirements for brands selling products locally. We provide efficient, secure storage of your spare parts, meeting the minimum holding period mandated by law. Our system offers real-time visibility and inventory tracking, giving you complete control and transparency at all times. Whether you’re managing parts for warranty, repair, or regulatory purposes, our service streamlines the process—reducing overhead and ensuring readiness. Trust RTB Solutions to simplify compliance, maintain availability, and support your aftersales commitments with ease and confidence.
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